PALMOBILE

CUTTING-EDGE GUEST SERVICE APPLICATION
Made to revolutionize the guest experience with real-time information, entertainment & services at their fingertips, PalMobile is an innovative solution that leverages guests' own personal devices to generate new revenue opportunities, enhance your services and connect with your guests like never before.
GUEST-OWNED DEVICE
Utilises guests' own personal devices and therefore no in-room device investment is required, making it a low-cost, high-gain solution

MOBILE APP
Available as native mobile applications, both for Android and Apple-based personal devices, and are fully responsive to ensure optimised layouts on tablets and smartphones of any screen resolution, thereby guaranteeing an ideal user-experience

WEB APP
Available as a Web App and is fully compatible with all major browsers, allowing Guests to access the solution on any smartphone, tablet, or even laptop. Fully responsive to ensure optimised layouts on devices of any screen resolution, thereby guaranteeing an ideal user-experience

PABX INTEGRATION
Supports integration with your existing VOIP PABX systems, allowing guests to make internal and external phone calls (subject to your phone system)

ROOM CONTROLS
Whether paired with PalVision's proprietary solution or otherwise interfaced with third party home automation systems, PalMobile makes it easy for your guests to control in-room devices such as lighting, heating and even their curtains.
WIFI CHANNELS
Paired with the PalTV Cloud TV solution, PalMobile allows you to deliver your present TV channel offerings to your guests' personal devices for a real-time viewing experience wherever they are within your hotel premises
SOFT REMOTE CONTROL
Can be used in conjunction with the PalTV platform or any other IPTV platform as a WIFI remote control
SMART MARKETING & E-COMMERCE
PalMobile redefines in-room TVs as an effective means to communicate directly with your guests.
ITEM ORDERING
Delivers incremental revenue opportunities sales of your services such as in-room dining, souvenirs, spa, and activities' bookings to guests from the in-room TVs
PROMOTIONS
Display and push promotional banners at specific times to communicate your key messages in the most visual way and use our web-based tools to adapt your promotional campaigns as your needs change
CUSTOMISED CONTENT
Include as many pages of your own content and web links to loyalty programmes and more
PERSONALIZED SERVICES
Attract guests and foster brand loyalty through personalised services that make staying in your hotel a special occasion such as personalised greetings and language based on guest profile
FULLY CUSTOMIZABLE
Fully customisable, one-of-a-kind designs to suit your property's "look-and-feel" to convey your unique brand identity and reflect the desired guest experience
IN-ROOM WAYFINDER
Pre-integrated with 3D Virtual Hotel, PalMobile allows you to advertise your facilities and environment in the most dynamic way possible, including 360-degree navigation
SMART HOTEL
PalMobile provides several key hotel management applications, all controllable by CMS, designed to ensure maximise efficiency, save cost and improve staff productivity
SERVICE REQUESTS
Allows your guests to interact with the complete range of facilities and services on offer at your hotel, including requesting any service such as amenities requests and more
PAPERLESSS
Offers a fully digital and paperless means to offer your services to your guests, thereby saving time and costs associated with printing in-room collaterals
USEFUL INFORMATION
Provides your guests with access to key information such as local weather forecast, flight information, city guide and more
BILL REVIEW
Allows your guests to view their bills, so they may check and be updated on what they need to pay for complete transparency
GUEST MESSAGING
Allows you to reach out to your guests with order confirmations, emergency messages and more
FEEDBACK
Offer real-time digitised surveys to support and enhance your service recovery initiatives
INTEGRATIONS
Can be integrated with a myriad of services and systems including PMS, POS, RMS and more within your environment so as to enable you to reduce overall costs, increase revenues, optimise services and thereby improve the guest experience
CONTENT MANAGEMENT PLATFORM
Supported by a web-based app management system which can be accessed from anywhere to instantly update your content